Choose ‘Refresh’ to update the list. Driver Easy will automatically recognize your system and find the correct drivers for it. This document provides solutions for common problems encountered with wireless keyboards and pointing devices plural term for mouse. The devices might need to be replaced. Wireless mouse or keyboard does not work If your wireless mouse or keyboard is not working, perform each step in order, checking the mouse and keyboard after each step, until the mouse and keyboard work:. If problems continue, move the keyboard, mouse, and receiver to another computer. Make sure the positive end of the battery is oriented to the positive side of the compartment.

Uploader: Mum
Date Added: 1 October 2011
File Size: 46.43 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 15428
Price: Free* [*Free Regsitration Required]

Remove the battery access cover and replace the batteries.

HP Customer Support – Software and Driver Downloads

Perform the following steps to improve the signal. Certain keyboard models might have a power switch. Microsoft System Restore Windows 10, 8. Europe, Middle East, Africa. Solution and Diagnostic Data Collection. Thank you for your patience. Look for a model number on the keyboard or mouse.

HP Wireless Keyboard Not Working [Solved] – Driver Easy

They put some useless symbols that I have yet to use. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and hp wireless keyboard rk713a.

Europe, Middle East, Africa. Disconnect the other external devices such as printer, USB flash drive, hp wireless keyboard rk713a phone, speaker and some more.

After restoring, if you have an HP keyboard and mouse, download and install the current keyboard and mouse driver from the HP website. The Virtual Agent is currently unavailable. rk713

If you are using the mouse or keyboard around large metal surfaces, move the receiver, mouse, and keyboard to a new location, away from the metal surface. HP aireless scanned your product but currently has no suggestions for driver updates. Set it to ON position. The following connection sequence must be completed within 60 seconds. Remove any large metal surfaces.


I bought it as a replacement because I liked it so much.

Information regarding recent vulnerabilities HP is aware of the recent vulnerabilities commonly referred to as “Spectre” and hp wireless keyboard rk713a. The lowest-priced item that has been used or worn previously. For some keyboard models which have power switch, make sure it is also set to the On position.

Wireless mouse or keyboard does not work. The keyboard doesn’t work Unfortunately I trashed the packaging as who would suspect a defective keyboard.

Driver Easy will automatically recognize your system and find the correct drivers for it.

Increasing keyboard wreless mouse battery life Use the following tips hp wireless keyboard rk713a get more life out of your keyboard and mouse batteries:. Please try again shortly. Clean the lens on the underside of the mouse with a damp cloth or cotton swab.

Then plug the peripheral devices one by one to see if one of them is the culprit.

HP Wireless Elite Ultra Thin Keyboard Anatel Rk713a No USB Receiver Sk-2060

If you are setting up your computer for the first time, rkk713a the packaging material for the USB wireless receiver dongle. Remove any other objects. They made the left cap and the right enter smaller. Modify your browser’s settings to allow Javascript to execute. Move the keyboard and mouse closer to the receiver when it is not in use. When you replace the batteries, make hp wireless keyboard rk713a that you align the positive end of the battery with the positive side of rk7113a compartment.

This page requires Javascript.